Healthcare SharePoint Intranet Case Study: London Women’s Clinic

Client Overview

Industry: Healthcare (Fertility & Reproductive Care)
Founded: 1985
Location: Harley Street, London
Coverage: 13 clinics across South East, North East, West of England, and Wales

Established in 1985 on Harley Street, London Women’s Clinic (LWC) has pioneered many of the fertility treatment techniques widely used today. With state-of-the-art laboratories, theatres, and over 35 years of consultant expertise, LWC is a recognized name in UK fertility care.

As the organization expanded geographically, they needed a modern SharePoint intranet that reflected their brand, supported multi-location teams, and improved employee engagement.

The Business Challenge

LWC initially partnered with SharePoint Designs in early 2022 for a fully custom intranet, which was completed on time. However, due to internal circumstances, the intranet was never launched.

In late 2025, LWC re-engaged with a new requirement:

A ready-to-install SharePoint intranet template
Go-live within one month
Custom webparts integrated seamlessly
Easy maintenance (single intranet owner)
Updated branding aligned with their latest identity
Fully mobile-responsive experience

Key Challenges

Deploying a template-based intranet with custom experience
Integrating an interactive facilities webpart (clinic map)
Ensuring scalability with reusable webparts
Balancing speed of deployment with customization depth
Designing for non-technical maintenance

This required a hybrid approach template efficiency with custom flexibility.

Our Structured Deployment Approach

To ensure fast and controlled rollout, we followed a structured SharePoint intranet implementation framework:

Requirement validation and environment readiness
Stakeholder kickoff alignment
Secure environment setup and configuration
Template deployment (staging/production)
Branding and role-based customization
Functional validation and performance testing
Client walkthrough and sign-off
Live deployment
Documentation, training, and support handover

This structured methodology ensured a smooth one-month launch timeline.

The SharePoint Intranet Solution

The final solution combined a ready-to-install SharePoint intranet template with tailored enhancements.

Custom branding & themes: SharePoint intranet infused with LWC’s latest brand colors and dynamic theme.
Interactive homepage: Featuring vision, mission, values, quick links, employee spotlights, Quote of the month and Message from their MD.
Interactive facilities webpart: An interactive map with their facilities(clinics) pinned, upon hovering list the details related to that particular location.
Reusable page templates: Ensures scaling up to multiple pages as and when needed.
Reusable webparts: Repurposing several webparts to serve multiple functions.
Interactive custom webparts: Adding interactivity and modern appeal.
Mobile-responsive design: Seamless access across desktops, tablets, and smartphones.

Measurable Results & Business Impact

The transformation delivered measurable performance improvements:

80% increase in intranet traffic
Significant improvement in internal navigation efficiency
Higher employee engagement across clinics
Positive staff feedback on usability and branding
Reduced dependency on technical resources (single admin model)

The intranet evolved from an information repository into a year-round engagement hub.

Why This Healthcare Intranet Implementation Matters?

This case demonstrates how a ready-to-install SharePoint intranet template can:

Strengthen internal brand alignment
Improve multi-location communication
Enhance employee digital experience
Drive measurable adoption
Balance speed, scalability, and maintainability

For healthcare organizations operating across multiple clinics, the combination of structured deployment + reusable components + interactive features create long-term sustainability.