

Copilot answers are only as good as the tenant behind them. Each dimension is scored out of nine so you can see exactly where the ceiling is.
01
Content quality
Whether the content is current, authoritative and actually present in SharePoint rather than scattered elsewhere.
02
Ownership & lifecycle
Named owners, a real retirement process and a way to spot stale or abandoned content.
03
Metadata & structure
Classification, taxonomy and the contextual properties an AI system needs to understand a document.
04
Search readiness
Whether people already find what they need, and whether current beats outdated in results.
05
Permissions & governance
Particularly important for AI, because AI can only be as trustworthy as the access model behind it.
06
AI use-case readiness
Defined use cases, content suitable for retrieval, and a way to validate what the AI produces.
07
Adoption & measurement
Understanding what employees search for, whether they succeed, and what AI actually changed.