April 16, 2026
How Compass Group Centralized Knowledge Base
Client: Compass Group Denmark A/S
HQ: Albertslund, Denmark
Industry: Contract Food Services, Facility Management, Cleanin
Platform: SharePoint Online (Microsoft 365)
Company Overview
About Compass Group Denmark
Compass Group Denmark A/S is Denmark's leading provider of canteen, catering, facility management, and cleaning services. A subsidiary of Compass Group PLC, one of the world's largest foodservice companies, the Danish operation has built its own identity grounded in Danish quality traditions, sustainability, and service excellence since its founding in 1973.
Operating nationwide, Compass Group Denmark runs approximately 350 canteens and employs around 3,000 people across the country. The company operates under three distinct service brands:
- Food & Co - daily meal experiences in staff restaurants for private and public sector organizations and universities across Denmark
- Eurest Facility Services - facility management, cleaning, and workplace services for large Danish companies and public institutions
- ESS - offshore catering and support services for workers on North Sea platforms in Danish waters
Together, these brands serve over 100,000 guests every day in Denmark. The breadth of operations from university canteens in Aarhus to offshore platforms in the North Sea means that operational knowledge, food safety compliance, and service standards must be consistently communicated to a geographically dispersed, Danish-speaking frontline workforce.
The Challenge: Knowledge Management for a Dispersed Danish Workforce
Why this is harder than it looks
Unlike a corporate office workforce that sits at a desk with daily access to a computer, Compass Group Denmark’s operational employees are kitchen staff, cleaning teams, facility managers, offshore service workers are mobile, site-based, and not always online. Communicating SOPs, safety procedures, and compliance policies to this workforce reliably and verifiably is a genuine operational challenge.
Adding complexity: Compass Group Denmark’s workforce is predominantly Danish-speaking. Documentation prepared in English, whether from the global Compass Group PLC or from central Danish management created a real accessibility gap for frontline staff who needed guidance in their own language.
The industry-wide knowledge management problem
The challenge Compass Group Denmark faced reflects a well-documented industry-wide issue:
For a food services organisation operating across 350 sites with strict food safety and compliance obligations, this is not an abstract efficiency problem. Every hour a site manager spends searching for an outdated SOP, every compliance gap caused by inaccessible guidance, every food safety incident traceable to a misunderstood procedure these are direct operational and regulatory risks.
The five specific problems SharePoint Designs was brought in to solve
1. Dispersed documentation with no single source of truth
Critical SOPs, food safety procedures, operational policies, and site-specific guides were scattered across multiple folders, email threads, and local storage. There was no guarantee that the document a site manager was reading was the current approved version , a serious risk in an environment where outdated food safety guidance can have direct consequences.
2. No intelligent search or structured categorisation
The existing setup provided basic folder navigation at best. Employees across different departments and operational roles had to know where to look before they could find anything. With staff operating across kitchen, cleaning, facility management, and offshore contexts, this was unworkable.
3. No bilingual capability for Danish-speaking frontline staff
This was the most acute pain point. Compass Group Denmark’s operational workforce is Danish-speaking. English-only documentation left frontline staff without reliable access to localised procedures, and there was no system to keep Danish and English document versions synchronised when updates were made.
4. No formal governance or approval workflow
Documents could be uploaded and effectively published to the entire workforce without any formal review. There was no structured author → approver → publish chain to ensure accuracy and compliance before content reached operational teams.
5. No way to validate that employees had understood critical documents
For food safety SOPs and compliance-critical procedures, there was no mechanism to confirm that staff had not only accessed a document but actually understood it. In a compliance audit context, this gap is significant.
The Solution: A SharePoint Knowledge Base Built for Denmark
SharePoint Designs designed and implemented a centralised Knowledge Base platform on SharePoint Online, built specifically around Compass Group Denmark’s operational structure, Danish language requirements, and food safety compliance obligations.
1. Multi-type article management
The platform supports structured uploads for every document type Compass Group Danmark manages, with predefined metadata enforced at the point of upload:
- Standard Operating Procedures (SOPs)
- Food safety and compliance guides
- Operational policies
- Frequently Asked Questions
- Process checklists and lists
- General knowledge articles and how-to guides
Each article type carries its own mandatory metadata: article type, department, applicable sites, language version, document status, and approval state. This classification happens at upload not retrospectively so every document enters the system correctly tagged from day one.
2. Structured categorisation for 350 canteens and three service brands
A flexible categorisation framework organises all content by department, document type, service brand (Food & Co, Eurest Facility Services, ESS), and operational area. The structure accommodates Compass Group Denmark’s operational diversity without forcing a single taxonomy onto three operationally distinct brands.
The categorisation model is designed to scale new sites, new document categories, and new service areas can be added without restructuring the existing framework. This is foundational: without clean, consistent categorisation, search returns noise. With it, a Food & Co kitchen manager in Copenhagen and an ESS offshore catering supervisor find the right document first time.
3. Bilingual Knowledge Base: Danish and English, structurally synchronised
This was the defining feature of the solution for Compass Group Denmark. The bilingual architecture was not a translation toggle, it was built as a structural document management principle.
- Authors create a document in one language as the primary version
- A linked translation is created and attached to the original as a language pair
- Version tracking maintains alignment: when the primary version is updated, the linked translation is surfaced for corresponding review
- Search results automatically prioritise Danish-language documents for Danish-speaking users
For Compass Group Denmark’s frontline workforce, this means: a kitchen team member searching for a food safety SOP finds the Danish-language version first, without needing to know whether an English original exists. The platform removes the language barrier structurally, not through manual translation management.
Why this matters in a Danish compliance context: Danish food safety regulations and workplace documentation requirements expect that operational guidance is accessible to employees in a language they understand. A bilingual Knowledge Base with Danish-priority search directly supports this obligation.
4. Advanced search with Danish-language prioritisation
A dedicated search interface was built with layered filtering:
- Keyword search - full-text search across all articles
- Article type filter - narrow to SOPs, policies, FAQs, guides, or checklists
- Department filter - scoped to the user’s operational area
- Category filter - by service brand or operational domain
- Language filter - Danish-language documents surfaced by default for Danish users
The Danish-language prioritisation is baked into the search algorithm, not a user-controlled setting. A frontline employee does not need to select a language preference the system defaults to the language that is most relevant for them.
5. Dynamic homepage tuned for operational relevance
The Knowledge Base homepage dynamically surfaces:
- Recent articles - newest additions and updates, ensuring critical revisions are immediately visible
- Featured articles - content manually promoted by administrators for high-priority compliance periods
- Suggested content - personalised recommendations based on department and role
For a company managing 350 sites across diverse operational contexts, role-relevant content surfacing at the homepage level is the difference between a platform employees use and one they ignore.
6. Auto-generated document assessments
This is the feature that closes the gap between document publication and verified comprehension, the capability that most directly addresses compliance risk in a food safety environment.
When uploading a compliance-critical document, authors can enable an assessment requirement. The platform automatically generates questions and answers from the document content. Once an employee reads the document, they complete the auto-generated assessment. The result is:
- Automated pass/fail tracking at the individual employee level
- An auditable record that specific staff have read and understood specific documents
- No manual question-writing required from authors, the system generates assessments from the document itself
- No separate LMS or external compliance system required
In the Danish food safety context: Compass Group Denmark can now demonstrate, with a full audit trail, that a named employee at a named site has read and understood a specific food safety SOP on a specific date. This is the kind of verifiable compliance record that supports both internal governance and external audit requirements.
7. Configurable approval workflow with full audit trail
Every document goes through a structured governance chain before publication:
- Author uploads the document and selects an approver
- Approver receives notification and reviews the document for accuracy and compliance
- Approver either publishes the document or returns it to the author with comments
- Only approved content reaches the Knowledge Base
- Every approval action is logged against the document, creating a governance audit trail
This eliminates the previous situation where any user with folder access could effectively publish operational guidance to 3,000 employees without a review gate. Every document in the Knowledge Base now has a named author, a named approver, and a timestamp.
Planning a Knowledge Base project in Denmark?
Business Impact (Before and after)
Why the Danish context makes each impact point more significant
Bilingual accessibility: For Compass Group Denmark’s frontline operational staff, Danish-first documentation is not a convenience, it is a prerequisite for effective knowledge transfer. The previous English-only environment was not just inconvenient; it was a genuine barrier to compliance in a workforce where not all employees read English fluently.
Compliance validation: The food services industry in Denmark operates under both Danish and EU food safety regulations. The auto-generated assessment capability transforms the Knowledge Base from a document repository into a verifiable compliance system. Compass Group Danmark can now demonstrate employee comprehension, not just document publication.
Governance at 350 sites: With canteens and service sites distributed across the whole of Denmark from Copenhagen to Aarhus to North Sea platforms centralised governance through a single approval workflow eliminates the inconsistency risk that exists when 350 sites manage their own local documentation independently.
Scale arithmetic for 3,000 employees
The productivity case for structured knowledge management is significant even at Compass Group Denmark's operational scale:
- Reducing daily information search time by 30 minutes per employee across 3,000 staff recovers the equivalent of approximately 1,500 person-hours every single working day
- Most Knowledge Management implementations deliver 25–35% reductions in search time applied to 3,000 employees, this is a measurable and material productivity gain across the organisation
- For a company that recruits over 1,000 new employees and manages over 4,000 employment changes annually, structured onboarding documentation reduces ramp time and training duplication directly
Why SharePoint Online Was the Right Foundation for Denmark
- Already in the Microsoft 365 ecosystem. Compass Group Danmark’s existing Microsoft 365 licences included SharePoint Online. There was no new platform cost, the infrastructure was already in place.
- Native Danish language support. SharePoint Online has full Danish language support at the platform level, meaning interface elements, search suggestions, and accessibility features all work natively in Danish without additional configuration.
- GDPR and Danish Data Protection compliance. Data hosted in SharePoint Online is subject to Microsoft’s EU data residency commitments, which align with Danish Data Protection Act (Databeskyttelsesloven) and GDPR requirements critical for a company handling employee data and operational records.
- Integration with Teams and Microsoft Search. Compass Group Danmark’s employees already use Microsoft 365 tools. The Knowledge Base integrates with the tools they use daily rather than requiring them to adopt a new platform.
- Future-proof for Microsoft Copilot. As Microsoft Copilot for Microsoft 365 rolls out across Danish enterprises, a SharePoint Online Knowledge Base is already on the right platform to benefit from AI-powered knowledge retrieval without further migration.
Building a Knowledge Base for your Danish or Nordic workforce?
SharePoint Designs has delivered bilingual, governance-ready Knowledge Management Systems on SharePoint Online for operational workforces across Europe. If you are managing distributed teams, compliance documentation, or multilingual content in a Microsoft 365 environment, the team can help you design and deliver a solution that works for your people.
Get in touch
faqS
How do I create a page in SharePoint?
Go to your site → Click New → Page → Choose template → Add content → Click Publish.
What permissions are required to create a page?
You need Edit permission (Site Member or Owner). Visitors cannot create pages.
Why can’t I see the “New Page” option?
No Edit permission,
Admin disabled page creation,
Using classic site.
What is the difference between a page and a news post?
Page → Static content,
News Post → Time-based updates shown in feeds.
Where are SharePoint pages stored?
All pages are stored in Site Contents → Site Pages.
Can I edit a page after publishing?
Yes. Click Edit → Republish to update changes anytime.
How do I add web parts to a page?
Open Edit mode → Click + icon → Select web part → Configure settings.
Can SharePoint intranet be customized without development?
Yes, SharePoint intranet can be enhanced using OOTB capabilities combined with UI/UX improvements to deliver a modern, personalized experience without heavy custom development.
Can the SharePoint Quick Chart web part colors be changed directly?
No. The Quick Chart web part does not support advanced color customization or theming.
Is there a way to customize charts without using SPFx?
Yes. Using Excel and embedding it via the File and Media web part is a fully out-of-the-box solution.
Why use Excel instead of the Quick Chart web part?
Excel provides complete control over chart design, including colors, layout, and formatting, which the Quick Chart web part does not offer.
Does this method require any coding?
No. This approach is entirely no-code and uses standard SharePoint and Excel features.
Is this approach suitable for production environments?
Yes. It is a stable, maintainable, and widely used workaround for enhancing chart presentation in SharePoint.
What does a SharePoint consultant do?
A SharePoint consultant helps organizations design, implement, and optimize SharePoint environments, including intranet portals, document management systems, workflow automation, and Microsoft 365 integrations.
How much does SharePoint consulting cost?
SharePoint consulting typically ranges from $5,000 for small intranet implementations to over $100,000 for enterprise digital workplace solutions, depending on customization, integrations, and company size.
How long does it take to build a SharePoint intranet?
Most modern intranet projects take 4–12 weeks, though using prebuilt templates and frameworks can significantly reduce deployment time.
How do I make my SharePoint site visually appealing?
Use clean layouts, hero banners, branding colors, images, and structured sections. Keep the design simple and consistent.
What SharePoint template works best for a website layout?
Communication Sites especially Topic and Showcase offer modern, website-style layouts.
How do I make SharePoint mobile-friendly?
Modern SharePoint pages adapt automatically. Just avoid clutter and preview your page in mobile mode before publishing.
How do I set a custom SharePoint page as the homepage?
Go to Site Contents → (...) → Make homepage for your chosen page.
What are the best SharePoint intranet examples?
Examples with simple homepages, clear department sites, hub navigation, and strong search perform best.
Are SharePoint intranet templates effective?
Yes. Most successful intranets use templates to launch faster and maintain consistency.
Can SharePoint intranet examples work for large organizations?
Absolutely. Hub sites and standardized templates help intranets scale smoothly.
Can a SharePoint homepage really look like a website?
Yes. With communication sites, modern web parts, and thoughtful layout, SharePoint can closely resemble a modern website.
What’s the biggest mistake in SharePoint homepage design?
Trying to show everything instead of guiding users to key actions.
Do I need custom development?
No. Most website-like SharePoint homepages are built using out-of-the-box features.
Should every SharePoint intranet have the same homepage layout?
No. A shared layout helps with familiarity, but the homepage should still adapt to the organization’s needs and priorities. Consistency matters more than uniformity.
How often should a SharePoint homepage be reviewed or updated?
Every 3–6 months is a good rule of thumb to keep content relevant, with smaller updates made as needed.
Can a ready-to-install SharePoint intranet be customized?
Yes. Templates can be enhanced with custom webparts, branding, and modular components while maintaining maintainability.
How long does it take to deploy a SharePoint intranet template?
With structured planning and environment readiness, deployments can be completed within weeks.
Is SharePoint suitable for healthcare intranets?
Yes. With proper configuration, branding, and governance, SharePoint supports multi-location healthcare organizations effectively.
What makes a good SharePoint intranet design?
A good SharePoint intranet design is intuitive, easy to navigate, and user-focused. It prioritizes relevant content, clear structure, accessibility, mobile responsiveness, and personalization to help employees find information quickly.
How do you design a modern SharePoint intranet?
A modern SharePoint intranet is designed using responsive layouts, clean visual hierarchy, role-based personalization, consistent page templates, and integrations like Viva Connections for tasks and dashboards.
What are the best practices for SharePoint intranet design?
Best practices include simple navigation, effective use of Hero web parts, ample white space, accessible design, consistent branding, mobile-first layouts, and regular content governance.
How can I improve SharePoint intranet user adoption?
User adoption improves when the intranet is easy to use, personalized by role or department, visually uncluttered, mobile-friendly, and kept up to date with relevant and trustworthy content.
How does Viva Connections improve a SharePoint intranet?
Viva Connections enhances SharePoint intranets by adding personalized dashboard cards, task-based interactions, and quick access to tools transforming static pages into a daily productivity experience.
Why is the first impression so important in UI/UX?
Users quickly judge digital interfaces just like they do people by how they look and behave at first glance. A clean, visually appealing layout and effortless interactions make users feel understood, confident, and in control from the start, setting the tone for trust and continued engagement.
What does Looks Matter mean in practical design terms?
It means using clean, uncluttered layouts that spotlight only what users need. Keep interfaces neat, use relevant icons, maintain consistent layout and spacing, and group similar elements. These choices reduce visual noise, help users find information quickly, and create an immediate sense of comfort and clarity.
How can I engage users emotionally through the interface?
Use subtle personalization based on user behavior and context like content recommendations, location-based updates, user profiles, and activity-driven notifications. These touches make the experience feel personal and build a stronger brand connection.
What are the most effective ways to make interactions easy?
Focus on simplicity and speed. Apply consistent layouts, enable autofill and predictive search, group related elements, and provide clear, helpful error messages to minimize effort and speed up recovery.
What does “Focus on Actions” involve, and how does it affect first impressions?
It involves continuous user feedback, close collaboration with developers, and regular testing. This action-driven, user-first approach creates a polished, responsive product that builds trust from the very first interaction.
What’s the difference between a cloud and self-hosted intranet?
Cloud intranets are hosted by a provider and updated automatically, while self-hosted systems require internal maintenance and higher IT resources.
How do I measure intranet success?
Track engagement metrics such as active users, content interactions, search effectiveness, and feedback scores.
Should an intranet support mobile access?
Yes, mobile accessibility is crucial for today’s hybrid and remote workforce.
How do you maintain a SharePoint intranet effectively?
Maintaining a SharePoint intranet effectively means reducing manual updates through automation, using templates for consistency, and regularly reviewing key sections like news, banners, and events instead of updating everything daily.
Why do SharePoint intranets become outdated over time?
SharePoint intranets become outdated when content updates rely heavily on manual effort, ownership is unclear, or automation and governance are not planned during the initial design.
What are the best practices for SharePoint intranet maintenance?
Best practices include using SharePoint intranet templates, automating people and news content, setting expiry dates for announcements, and designing pages that require minimal ongoing updates.
How often should a SharePoint intranet be updated?
A well-designed SharePoint intranet does not need daily updates. Most organizations update key content weekly or monthly, while automated elements handle day-to-day freshness.
Do SharePoint intranet templates reduce maintenance effort?
Yes. SharePoint intranet templates standardize layouts and automate content areas, making intranets easier to maintain and scale without constant design or IT involvement.
What improves in SharePoint after cloud modernization?
SharePoint becomes faster, more secure, and more modern, with better layouts, stronger search, and seamless integration with Microsoft 365 apps.
Which SharePoint intranet features work best after moving to the cloud?
Modern sites, hub navigation, targeted News, Microsoft Search, Power Automate workflows, Viva Connections, and modern document libraries work best after cloud modernization.
Do I need cloud migration services for a modern SharePoint intranet?
Not required, but cloud migration services help ensure smooth migration, fewer issues, and proper setup of modern features.
How do SharePoint intranet templates help after modernization?
SharePoint intranet templates speed up deployment, standardize layouts, and enable quick creation of modern sites like HR portals, hubs, and department pages.
Does cloud modernization improve SharePoint security?
Yes. It adds built-in DLP, sensitivity labels, conditional access, retention policies, and better compliance tools.
Should a company redesign its intranet after migrating to SharePoint Online?
Yes. A redesign unlocks modern layouts, navigation, templates, and cloud-only features for an improved employee experience.
What is SharePoint mainly used for in businesses?
SharePoint is used for collaboration, document management, intranets, and workflow automation.
Is SharePoint suitable for small and mid-sized businesses?
Yes. SharePoint scales well and can be tailored to fit organizations of different sizes.
How is SharePoint different from OneDrive?
OneDrive is personal storage, while SharePoint is designed for team and organizational content.
Why is my SharePoint page approval panel not loading?
The approval panel fails to load when the Item Link in the Power Automate approval action is missing the URI-encoded ETag. SharePoint requires the ETag to validate the page version. Without it, the Review approval panel cannot render the approval metadata.
How do I fix the “Review approval” button not opening in SharePoint?
To fix this, include the correct Item Link format in your Start and wait for an approval action:
pageUrl?etag=uriComponent(ETag)
Also ensure you retrieve the latest ETag using Get file metadata, preferably after a short 10–15 second delay.
What is the ETag and why is it required for SharePoint approvals?
The ETag is a unique identifier representing the current version of a SharePoint file or page. Since it changes after every edit, SharePoint uses it to confirm the version being approved. If the ETag is missing or outdated, the approval panel won't load.
How do I get the current ETag for a SharePoint Site Page in Power Automate?
Use the Get file metadata action in your flow. Pass the page’s file identifier to retrieve the latest ETag. Adding a short delay before this action ensures SharePoint has committed the latest version.
Can I use a custom Power Automate flow instead of the default SharePoint page approval?
Yes, but custom flows require manually constructing the Item Link + encoded ETag. Without this, SharePoint cannot open the approval panel from the command bar. The default approval feature handles this automatically.
Why does the approval email work even when the approval panel doesn't load?
Power Automate still sends approval emails successfully because the workflow logic is intact. The issue lies only in how SharePoint displays approval metadata specifically missing ETag data in the Item Link.
How do I ensure consistent approval rendering across multiple sites?
Use a standardized flow structure: Delay: 10-15 sec, Get file metadata, Compose page URL, Start and wait for an approval (with encoded ETag)
If you're managing multiple intranet sites, consider using SharePoint Designs’ prebuilt intranet templates and workflow best practices for consistency.
What custom features improve productivity in SharePoint?
Libraries, workflows, integrations, dashboards, and intranet templates are among the most impactful features.
Can SharePoint be tailored to any business size?
Yes. SharePoint is flexible enough to support small teams as well as global enterprises. A skilled SharePoint consultant can tailor the platform to suit any scale.
Do SharePoint intranet templates save time?
Yes. Templates significantly reduce design and development time while ensuring a consistent user experience.
Is workflow automation worth implementing in SharePoint?
Automation reduces errors, speeds up approvals, and eliminates repetitive tasks. Most companies report positive ROI within months.
Can a SharePoint site look like a real website?
Yes. Using modern templates, hero sections, branding, and web parts, SharePoint can look and function like a professional website without coding.
Is SharePoint good for building an intranet?
Yes. It’s one of the most popular platforms for intranets because it supports collaboration, content management, workflows, and branding.
Do I need coding to customize SharePoint?
No. Most website-like designs can be achieved with built-in tools. Coding (SPFx) is optional for advanced customizations.
How do I improve navigation in SharePoint?
Use Hub Sites, add clear menu labels, and include footer links to create a simple and intuitive navigation structure.
Can I change fonts and styling in SharePoint?
Basic customization is built-in. For custom fonts or advanced styling, SPFx development is required.
What web parts make SharePoint look like a website?
Popular web parts include:
• Hero web part
• Quick Links
• News
• Image/Image Gallery
• Embeddable Video (Stream/YouTube)
• Highlight Content
These enhance both visual appeal and usability.
Can I change fonts and styling in SharePoint?
Basic customization is built-in. For custom fonts or advanced styling, SPFx development is required.
What makes a good intranet user experience?
A good intranet UX is fast, easy to navigate, mobile-friendly, and personalized so employees can find what they need quickly.
Why do employees stop using the intranet?
Employees abandon intranets when pages load slowly, navigation is confusing, search doesn’t work, or content feels irrelevant.
How do I improve my intranet navigation?
Use a clear menu structure, logical grouping of content, consistent labels, and role-based shortcuts.
How can I reduce intranet load time?
Optimize images, clean up old content, use caching, and ensure your SharePoint environment is properly configured.
Why is search important in an intranet?
A strong search feature saves time by helping users find documents, people, and tools instantly.
What is intranet personalization?
Personalization shows content based on user roles, departments, and frequent tasks to make the intranet more relevant.
How do I make my intranet mobile-friendly?
Use responsive design, test across devices, and avoid heavy layouts that slow down mobile performance.
What is an IIF file?
An IIF (Intuit Interchange Format) file is a tab-delimited text file used by QuickBooks to import and export financial data such as transactions, accounts, and lists.
Can Power Automate read IIF files directly?
Not directly. Power Automate treats IIF files as plain text. That’s why we decode the Base64 content, remove the header, replace tabs with commas, and split the data into arrays.
Why do we need to replace tabs with commas?
IIF files use tab-separated values. Power Automate is easier to work with when the data is converted into comma-separated values (CSV-style), allowing array extraction and mapping.
What happens if the uploaded IIF file has formatting issues?
The flow may fail or skip creating some list items. To avoid this, ensure the IIF file:
1. Has the same number of columns per row
2. Does not contain blank lines
3. Matches the expected structure
Can this automation handle multiple IIF files uploaded at once?
Yes. Each file uploaded to the document library triggers its own Power Automate instance and processes the file independently.
Can I update existing SharePoint items instead of creating new ones?
Yes. Replace the Create item action with Update item and add logic to identify matching records (e.g., by date or transaction ID).
Can I extract additional fields from the IIF file?
Absolutely. Just add more columns in your SharePoint list and map the corresponding array positions from the file.
Why should I switch from Classic to Modern SharePoint?
Modern SharePoint offers a faster, mobile-friendly, and visually rich experience with better integration across Microsoft 365. It enhances collaboration, search, and site management.
Will my existing classic pages automatically convert to modern?
No. Classic pages must be manually converted using tools like PnP PowerShell or rebuilt on new modern pages. This helps retain content while improving design.
Can I keep my classic customizations?
Some older customizations (JSLink, custom master pages) may not work in modern sites. It’s better to use modern web parts and themes for branding and layout.
What’s the safest way to modernize?
Start with a backup and test environment, then use PnP PowerShell for conversion. Gradually roll out changes and involve users early for smoother adoption.
Is there a tool to automate the modernization process?
Yes. Microsoft’s SharePoint Modernization Scanner and PnP PowerShell scripts can help analyze and automate part of the process.
What were Daikin’s main intranet challenges before the overhaul?
Multiple legacy systems, lack of multilingual support, and inconsistent navigation made collaboration difficult across regions.
Why use SharePoint for a global intranet instead of a custom platform?
SharePoint offers scalability, security, and integration with Microsoft 365, making it ideal for enterprise-level collaboration.
How did multilingual support factor into Daikin’s intranet design?
The intranet included Azure-powered instant translation across 8+ languages, ensuring inclusivity for all teams.
What metrics improved after the new intranet deployment?
Document search time decreased by 45%, engagement increased by 60%, and cross-department communication delays dropped by 35%.
What should companies prioritize when designing a global intranet?
Focus on UX, multilingual accessibility, mobile responsiveness, and alignment with organizational culture.
Is a free trial available for SharePoint?
Yes. Microsoft 365 Business Plan offers a one-month free trial (payment details required).
What are the system requirements for SharePoint?
For on-premises servers, you need Windows Server and SQL. For SharePoint Online, only a stable internet connection is required.
How can I migrate data to SharePoint?
You can manually upload data, use Microsoft’s free migration tool, or leverage third-party software.
Can I customize my SharePoint site?
Yes. You can modify layouts, brand colors, and even develop custom applications using SharePoint Frameworks.
What is a modern intranet?
A modern intranet is a centralized digital workspace that connects employees, tools, and information. Built on platforms like SharePoint, it streamlines communication, collaboration, and knowledge sharing, empowering hybrid teams to work smarter, not harder.
What are the key features of a successful intranet?
Successful intranets combine intuitive navigation, personalized dashboards, AI-powered search, secure document management, and workflow automation. Integration with Microsoft Teams, Outlook, and Power Automate enhances engagement and boosts overall productivity.
How does SharePoint enhance intranet functionality?
SharePoint powers modern intranets through content management, team collaboration, and automation. It integrates seamlessly with Microsoft 365 apps, ensuring secure access, version control, and efficient workflows across departments.
How can organizations improve intranet adoption?
Boost intranet adoption by focusing on user experience, clear navigation, and engaging design. Provide training, encourage department-level ownership, and collect regular feedback to keep content relevant and users engaged.
What are the benefits of automating workflows in an intranet?
Automation reduces manual work and errors. Using Power Automate or Power Apps, you can streamline HR approvals, IT requests, and onboarding, saving time and increasing overall efficiency.
How do you measure intranet success?
Track success using metrics like adoption rate, user engagement, content views, and time saved through automation. Regular analytics and feedback loops help identify improvement areas and ROI.
What trends define the future of digital workplaces?
Future intranets focus on AI-driven automation, hybrid work enablement, and personalized employee experiences. Features like Microsoft Copilot, social engagement tools, and smart search make workplaces more connected and data-driven.
Can SharePoint send automatic reminders before a due date?
Yes. You can create reminders using Power Automate that notify users days before a due date, ensuring tasks are completed on time.
What is the difference between “Alert Me” and Power Automate in SharePoint?
“Alert Me” provides basic email notifications, while Power Automate allows condition-based reminders, Teams messages, and custom workflows.
Do I need coding skills to create SharePoint reminders?
Not at all! Both “Alert Me” and Power Automate are no-code tools designed for business users.
Can I send SharePoint reminders to Microsoft Teams instead of email?
Yes. Power Automate integrates directly with Teams, allowing you to send chat-based or channel notifications.
Is Power Automate included in Microsoft 365?
Most Microsoft 365 business plans include Power Automate you can start building flows right from your SharePoint list.
How do I integrate SharePoint with Microsoft Teams?
You can integrate SharePoint with Teams by adding your SharePoint site or document library as a tab in Teams, either through the SharePoint app or the Website option. If you don’t have a site yet, check out our guide on how to create a SharePoint site
What are the benefits of connecting SharePoint to Teams?
Integration allows teams to access documents, pages, and resources directly in Teams, improving collaboration, reducing app switching, and ensuring secure file management.
Does adding a SharePoint site to Teams change permissions?
Yes. Teams and SharePoint permissions are linked. Adding a member to a Team automatically grants access to the connected SharePoint site, while removal revokes access.
Can I add multiple SharePoint sites to one Microsoft Team?
Yes, you can connect multiple SharePoint pages or document libraries as separate tabs in a Teams channel, giving users quick access to different resources.
What’s the best practice for naming SharePoint sites in Teams?
Use clear and consistent naming conventions (e.g., “Marketing Hub” or “HR Resources”) so employees can easily identify and navigate between sites in Teams.
What are SharePoint Celebration Web Parts?
SharePoint Celebration Web Parts are interactive components that highlight employee milestones such as birthdays, work anniversaries, and new joiners directly on your intranet. They help foster engagement, recognition, and a culture of appreciation within the organization.
How can I integrate Outlook with Celebration Web Parts?
You can link Celebration Web Parts to Microsoft Outlook, allowing employees to send one-click greetings for birthdays or anniversaries. This ensures seamless communication and makes recognition effortless.
Can Celebration Web Parts be customized for different departments?
Yes, Web Parts can be personalized with department-specific layouts, colors, and content. SharePoint intranet design features allow tailoring experience for each team while maintaining consistent branding.
Are Celebration Web Parts mobile-friendly?
Absolutely. SharePoint Web Parts are responsive, ensuring birthdays, anniversaries, and new joiner notifications look great on desktops, tablets, and smartphones.
How do Celebration Web Parts improve employee engagement?
By visually recognizing milestones and achievements, these Web Parts foster a culture of appreciation. Employees feel valued, which increases collaboration, satisfaction, and overall engagement across the company.
What is a SharePoint Calendar Web Part?
A SharePoint Calendar Web Part is a customizable tool for intranet pages that helps teams track events, training sessions, and company schedules. It provides interactive views, event reminders, and seamless syncing with Outlook, making workplace scheduling more organized and engaging.
How can I use a Calendar Web Part to track trainings and deadlines?
Training and deadline events can be displayed in dedicated calendars, showing pending tasks, completion status, and event details. Users can click “Complete Training” or sync events to Outlook, ensuring teams stay on top of mandatory and optional deadlines.
Can Calendar Web Parts display company-wide events across departments?
Yes. SharePoint Calendar Web Parts can display multiple departments’ events with color-coded categories, interactive views, and filters, allowing employees to see relevant meetings, trainings, and office events at a glance.
Which Calendar Web Part layout is best for employee engagement?
Layouts like the Training Calendar Web Part and Upcoming Events Calendar Web Part are most engaging. They combine interactive calendars with dynamic event lists, reminders, and sync features to ensure employees actively participate and stay informed.
Can SharePoint Calendars sync with Outlook and mobile devices?
Absolutely. Modern SharePoint Calendar Web Parts offer “Add to Outlook” buttons and responsive designs for mobile devices, so employees can manage their schedules anytime, anywhere without missing events.
How do I customize a Calendar Web Part for my organization?
Customization includes changing titles, colors, event types, department filters, and layout styles (classic, interactive, or training-focused). This ensures calendars match company branding while providing a functional, user-friendly experience.
Why use Calendar Web Parts instead of standard calendar apps?
Calendar Web Parts integrate directly into the intranet, combining schedules with company news, training, and quick links. They create a unified digital workplace, reduce context switching, and improve employee engagement and collaboration.
What is a SharePoint Document Library Web Part?
A SharePoint Document Library Web Part lets organizations display, organize, and manage files directly on intranet pages. It provides searchable, filterable, and customizable layouts so employees can access policies, SOPs, and training materials quickly without navigating deep folder structures.
How do Document Library Web Parts improve file management?
They transform traditional storage into interactive hubs with filters, categories, and modern layouts. Employees can instantly find documents by department, type, or date, reducing search time and improving productivity. With alerts, sorting, and collaboration options, they ensure important files are always visible and accessible.
Can SharePoint Document Libraries be customized for departments?
Yes. You can create department-based layouts where HR, Finance, IT, or other teams have their own quick-access hubs. Tabs, filters, and categories help employees view only the files relevant to their department, ensuring faster navigation and reduced clutter across large organizations.
What are the best layouts for SharePoint Document Libraries?
Popular layouts include Category Tabs, SOP Libraries, Team Hubs, and Folder-based designs. These layouts make documents easy to browse and collaborate on. The “Dual Section Layout” is highly effective as it combines important folders with recent files for a personalized experience.
How does a Document Library Web Part improve employee engagement?
By offering interactive, visually appealing layouts like slides, boxes, or category filters, employees can find files faster and collaborate more effectively. Features like favorites, alerts, and sharing options keep teams engaged, while clean design ensures the intranet feels modern and user-friendly.
What is a SharePoint Organization Chart Web Part?
A SharePoint Organization Chart Web Part is a feature that visually displays your company hierarchy with employee photos, names, and roles. It helps employees quickly find colleagues, understand reporting structures, and stay connected across teams.
How does the Organization Chart Web Part improve collaboration?
By providing smart search, quick connect icons, and team-based navigation, the Org Chart Web Part makes it easy to reach colleagues via email, chat, or LinkedIn. This reduces time spent finding the right person and improves collaboration across departments.
Can I customize the Organization Chart Web Part in SharePoint?
Yes, you can customize layouts, add smart search, enable profile pictures, and even include quick action buttons. Options like two-compartment designs or team tabs let you tailor the chart to match your company’s needs.
Why should large organizations use an Organization Chart Web Part?
In large enterprises, remembering roles and reporting lines can be challenging. A modern Org Chart Web Part provides an intuitive, searchable, and visual structure that helps employees connect faster, boosting engagement and productivity.
Does SharePoint Organization Chart support dynamic team views?
Yes. With features like team tabs and smart filters, employees can instantly switch between different teams or departments, making it easier to navigate dynamic structures in growing organizations.
What is the benefit of connecting SharePoint with Power BI?
Connecting SharePoint with Power BI allows organizations to turn static lists and documents into interactive dashboards. This integration provides real-time insights, centralized data access, and better decision-making across teams.
How can I connect a SharePoint list to Power BI?
You can connect a SharePoint list to Power BI by opening Power BI Desktop, selecting Get Data → SharePoint Online List, entering your site URL, signing in, and loading the required list. This is ideal for task management, HR records, or project tracking.
Can I connect SharePoint document libraries like Excel or CSV to Power BI?
Yes. Copy the file URL from your SharePoint library, use Get Data → Web in Power BI, paste the link, authenticate, and load the data. This works well for KPIs, financial reports, and other structured data.
How do I automate data refresh between SharePoint and Power BI?
After publishing your report, go to Power BI Service → Datasets → Settings and configure Scheduled Refresh using an Organizational Account. This ensures dashboards always display the latest SharePoint data.
Which Power BI dashboard types work best with SharePoint data?
Popular dashboards include project management dashboards, HR analytics dashboards, and operations dashboards. These visualizations convert raw SharePoint data into actionable insights that teams can rely on daily.
Can SharePoint permissions be applied in Power BI dashboards?
Yes. Power BI respects SharePoint’s role-based security, ensuring that users only see the data they are authorized to access.
What are best practices for integrating SharePoint with Power BI?
• Keep SharePoint lists clean and consistent
• Pull only the necessary columns for performance
• Combine SharePoint data with other sources like SQL or Excel for richer insights
• Use role-based security to maintain data governance
What are some examples of SharePoint intranet sites?
Examples include employee hubs, HR portals, project management sites, onboarding portals, knowledge bases, and document management sites.
How can SharePoint improve employee engagement?
SharePoint intranets boost engagement by centralizing communication, providing personalized dashboards, simplifying HR requests, and fostering collaboration across teams.
What is the best use case for a SharePoint intranet?
The best use cases include knowledge sharing, onboarding, compliance tracking, asset management, and team collaboration sites tailored to specific departments.
How do SharePoint intranet examples help businesses?
They streamline workflows, reduce email overload, make information accessible, support compliance, and improve employee productivity.
Can small businesses also use SharePoint intranet sites?
Yes. SharePoint intranets can be scaled for small teams with simple collaboration tools, while also supporting large enterprises with advanced integrations.
What are some SharePoint intranet design best practices?
Focus on intuitive navigation, mobile accessibility, visual branding, integrated tools, and personalized experiences for employees.
Where can I see real SharePoint intranet examples?
Our guide covers 16 practical SharePoint site examples, including employee hubs, HR portals, learning management systems, and more.
What is SharePoint Quick Links?
SharePoint Quick Links are customizable navigation components that allow employees to access important pages, tools, and documents instantly, improving intranet usability and engagement.
How do I customize Quick Links in SharePoint?
You can customize SharePoint Quick Links by choosing layouts like horizontal boxes, dropdowns, two-row designs, or interactive side panels, and by adding icons, titles, and department filters.
Which Quick Links layout is best for employee engagement?
Layouts with interactive features like side panels, department-based links, and dropdown menus boost engagement by making navigation intuitive, visually appealing, and faster for employees.
Can SharePoint Quick Links be used on mobile intranet sites?
Yes, all modern SharePoint Quick Links layouts are responsive and mobile-friendly, ensuring employees can quickly access content from smartphones and tablets.
How do Quick Links improve productivity in an organization?
By reducing the time spent hunting for resources and providing instant access to important tools, SharePoint Quick Links enhance workflow efficiency, collaboration, and overall employee productivity.
Are SharePoint Quick Links suitable for global teams?
Absolutely. Quick Links can be customized with multilingual labels, department-based filters, and location-specific resources to support global intranet users efficiently.
What kinds of Quick Links layouts are featured in this guide?
The guide covers five navigation styles: a sleek Horizontal Boxed Layout for clean top navigation; Quick Links with Dropdowns to save space; a Two-Row Boxed Layout for a neat, balanced look; a Department-Based Layout with a left switcher, top search, and boxed results; and an Interactive Side Panel that slides in extra options and details on click.
What is a SharePoint News Web Part?
A SharePoint News Web Part is a feature that allows organizations to publish, organize, and display internal news on intranet pages in a visually engaging way.
How do I customize the News Web Part in SharePoint?
You can customize the SharePoint News Web Part using different layouts like dynamic tabs, carousels, featured stories, or collapsible sections to match your organization’s branding and communication needs.
Which News Web Part layout works best for employee engagement?
Carousel layouts and featured story spotlights are highly engaging as they combine visuals with interactive navigation, making internal updates more appealing to employees.
Can SharePoint News Web Part filter news by department?
Yes, layouts such as Dynamic Department Tabs and Collapsible Sections allow filtering news by departments like HR, Finance, or Marketing, helping employees find relevant updates quickly.
Why should companies use custom News Web Part layouts?
Custom layouts transform intranet news from a static feed into an engaging experience, helping employees stay informed, connected, and motivated to check updates regularly.
What is a Custom Search Web Part in SharePoint?
A Custom Search Web Part is a personalized search tool that allows employees to quickly find documents, videos, policies, and other resources in SharePoint using smart filters and layouts.
How does a Custom Search Web Part improve intranet engagement?
It enhances intranet engagement by reducing time spent searching, offering personalized greetings, live updates, and smart filters that make the experience faster and more interactive.
Can I customize the layout of a SharePoint Search Web Part?
Yes. You can choose from multiple layouts like classic centered, modern open, left-aligned, or leadership-powered designs to match your organization’s intranet style.
Why is a Custom Search Web Part better than default SharePoint search?
Unlike the default search, the custom version offers personalization, category filters, real-time updates, and even leadership messages, creating a smarter and more engaging search experience.
How do I add a Custom Search Web Part to my SharePoint site?
You can add it by working with a SharePoint consultant or using pre-built templates that are easy to integrate and customize for your intranet.
Does a SharePoint Search Web Part support filters for documents and media?
Yes. Built-in filters allow employees to quickly find forms, SOPs, documents, videos, policies, and other media types with just a few clicks.
What is a Custom Welcome Banner Web Part in SharePoint?
A Custom Welcome Banner Web Part is a personalized homepage feature that displays greetings, usernames, time zones, weather, announcements, and CEO messages making the SharePoint experience engaging and user-friendly.
How does a Welcome Banner Web Part improve employee engagement?
By showing personalized greetings, live updates, and quick links, employees feel connected and motivated, which encourages more frequent use of the intranet.
Can the Welcome Banner Web Part be customized for global teams?
You can add multiple time zones, weather updates for different countries, and even personalized messages for employees across global offices.
Is it possible to integrate announcements with the Welcome Banner?
Absolutely. Announcements, alerts, and key messages can be displayed within the banner, ensuring employees never miss important updates.
Do Welcome Banner Web Parts work with Modern SharePoint sites?
Yes, these web parts are designed for Modern SharePoint experiences and can be customized with backgrounds, styles, and interactive elements.
Can leadership messages be added to the Welcome Banner?
You can feature CEO messages, vision & mission highlights, or motivational notes directly on the banner for maximum visibility.
What is a SharePoint Custom Top Navigation Web Part?
A SharePoint Custom Top Navigation Web Part is a personalized navigation bar designed to simplify access to important links, tools, and resources within your intranet. Unlike the default navigation, it can include quick links, mega menus, alerts, and search features for a more intuitive experience.
Why should I use a custom navigation bar instead of the default SharePoint navigation?
Default navigation often becomes cluttered and outdated. A custom navigation bar helps improve usability by offering structured menus, alerts, smart search, and personalization, making it easier for employees to find what they need with minimal clicks.
Can a SharePoint navigation web part be customized for my organization’s needs?
Yes, custom navigation web parts can be fully tailored to match your organization’s branding, structure, and functional requirements. From card-based layouts to mega menus, you can design navigation that aligns with your company’s workflows and culture.
How does a custom top navigation web part improve employee productivity?
By reducing time spent searching for links, documents, or tools, custom navigation ensures employees stay focused on work instead of navigating cluttered menus. Features like alerts, quick links, and integrated search directly boost efficiency and engagement.
What is the difference between Classic and Modern SharePoint?
Classic SharePoint offers a traditional, highly customizable but outdated experience, while Modern SharePoint is responsive, user-friendly, and integrates tightly with Microsoft 365.
Is Microsoft discontinuing Classic SharePoint?
No, Classic SharePoint is still supported, but Microsoft is no longer adding new features. All innovations and updates are focused on Modern SharePoint.
Can I migrate my Classic SharePoint customizations to Modern?
Yes, but customizations built with master pages, InfoPath, or Designer workflows may require redevelopment using SharePoint Framework (SPFx) or Power Platform tools.
Which is better for intranet design: Classic or Modern SharePoint?
Modern SharePoint is the better choice for intranet design as it offers responsive layouts, modular web parts, and seamless Microsoft 365 integration.
How do I know if my organization should stay on Classic SharePoint?
If your business depends heavily on legacy customizations or workflows that are not yet modern-ready, Classic may still be necessary in the short term. However, planning for a transition to Modern is recommended for future scalability.
What is the best way to migrate from Classic to Modern SharePoint?
The best approach includes auditing your current sites, replacing Designer workflows with Power Automate, rebuilding components using SPFx, and running a structured change management program.
Can hybrid workplace apps integrate with Microsoft Teams?
Our solution integrates seamlessly with Teams for real-time notifications and mobile access.
Why is capacity management important in hybrid work?
It ensures compliance, avoids overcrowding, and supports employee safety by preventing overbooking.
How does it handle holidays and leaves?
Seat booking automatically syncs with leave applications and holiday calendars, ensuring accurate availability.
What is a modern intranet?
A modern intranet is a digital workplace hub built on platforms like SharePoint that offers personalized navigation, collaboration tools, global accessibility, and engaging features such as news, recognition, and event calendars. Unlike old intranets, it focuses on user experience and employee engagement.
Why is a modern intranet better than a traditional intranet?
Modern intranets are intuitive, mobile-friendly, and integrate seamlessly with business tools like Microsoft 365. They provide role-based quick links, dynamic news, interactive calendars, and recognition features, making them more engaging and effective than outdated bulletin board-style intranets.
How does a modern intranet improve employee engagement?
Features like personalized quick links, recognition highlights, interactive newsletters, and feedback tools make employees feel connected and valued. This encourages participation, collaboration, and stronger workplace culture.
Can an old intranet be upgraded to a modern intranet?
Yes. Legacy intranets can be modernized by migrating to SharePoint Online or similar platforms. Businesses often add custom web parts, responsive design, and new features to transform outdated systems into modern intranets without losing existing data.
How do global organizations benefit from a modern intranet?
Modern intranets support global teams with features like time zone clocks,
What is a list in SharePoint?
A list in SharePoint is a structured collection of data that works like a database table or an Excel spreadsheet, used to store, share, and manage information across teams within an organization.
What is a list used for in SharePoint?
In SharePoint, a list is used for organizing, sharing, and managing structured data, such as tasks, contacts, announcements, or custom items, facilitating collaboration and workflow automation within an organization.
What is the best way to structure SharePoint?
Adopt a hierarchical layout with a top-level site for overarching content and subsites for department-specific or project-specific needs. Leverage metadata for easier navigation and organization.
What makes a great SharePoint site?
Clear navigation, purpose-driven design, engaging content, and responsive layout. Integration of key features like search, document libraries, and collaboration tools enhances user experience.
Which SharePoint Site Should I Use?
Team Site: For collaboration and document sharing within teams. Communication Site: For broadcasting news and information organization-wide.
What is a Hero in SharePoint?
A dynamic web part that highlights important content, featuring up to five items with images, text, and links prominently on your page.
What is Top Level Site in SharePoint?
Sites: The foundational spaces for collaboration or information sharing. Lists and Libraries: Core components for storing, organizing, and managing content. Web Parts: Flexible tools for adding functionality or displaying content on SharePoint pages.
What is a SharePoint document library?
A SharePoint document library is a secure place to store and share files across an organization, enabling easy access to them from any device at any time. Document libraries are created automatically when new SharePoint sites are created and contain all the files related to a specific project or client.
What is the difference between document library and folder in SharePoint?
A Document Library in SharePoint provides more flexibility when organizing data, compared to Folders. Folders are the better option if you simply need to group a smaller number of documents.
How do I structure a document library in SharePoint?
Create a library in SharePoint, decide what documents you want to store, categorize the files, add helpful metadata, and customize your page with helpful views. Once ready, go to the desired team site, select 'New' on the menu bar, enter the library name, and hit 'Create'.
How do I get a document library in SharePoint?
Adding a Document Library to your SharePoint space is straightforward – simply log in, access the relevant site, select 'Add an App' and choose 'Document Library' from the list to create it. Give it a name and a description and you're good to go!
How can metadata be utilized in a SharePoint Document Library?
Metadata can be utilized in a SharePoint Document Library to improve document organization and searchability, enabling users to search for documents based on certain attributes or tags associated with the metadata.
What are the benefits of SharePoint document library?
The benefits of a SharePoint document library include centralized document management, improved collaboration with version control and real-time editing, easy access and retrieval with search and filtering options, and enhanced security with permission settings for document access and sharing.
What is the use of AI in Power Apps?
AI in Power Apps enables the integration of intelligent features like sentiment analysis, object detection, and business card reading. It enhances applications by automating tasks and adding customization, making them more efficient and user-friendly.
What is AI builder in Power Apps?
AI Builder offers a low-code platform that enables developers to create and customize their PowerApps and Flows with ease, making the development process more accessible and streamlined.
Is Microsoft Copilot available?
Yes, Microsoft Copilot is available - it’s rolling out to customers later in 2023 for Viva and will be generally available in early 2024 for Sales and Service.
How do I access Microsoft Copilot?
Microsoft Copilot can be quickly accessed from the menu of the Microsoft Edge mobile app, and it offers convenient messaging while on-the-go. It is also accessible via a Teams desktop or web client which requires downloading here and connecting at https://teams.microsoft.com
Does Microsoft Copilot use ChatGPT?
Microsoft Copilot leverages GPT-4 for interactions with its customers rather than ChatGPT. The integration of the most recent language model gives Copilot greater precision and efficacy compared to ChatGPT.
How do I install Copilot on Windows?
To add the Copilot app to Windows, first make sure you’re running Windows 11 and use either your taskbar or Win++ C for quick access. Alternatively, go to Visual Studio Code Marketplace and search “GitHub Copilot extension” then click Install following instructions there. For Outlook users out there, Sales Copilot is also available on AppSource too!
Which programming languages does GitHub Copilot support?
GitHub Copilot enables users to create projects with a wide range of programming languages, such as JavaScript, Python, C#, Java PHP Ruby and Go. Thus, providing customers with the capability to develop software in any language they prefer.
