Customer Stories/Case Studies

Manhattan Tech Support

Manhattan TechSupport.com provides IT services to businesses in New York City and New York metro area. They specialize in network engineering, technical support, security and most importantly customer service.

Business Case:

MTS required a client management solution, they wanted a way to deal with Clients, their projects, IT Infrastructure and other information relating to a client. Since they multiple clients, they needed a unique way to Create, Update and Manage each client.

How we helped?

We developed a dashboard for creating client specific portals to each client with different components which includes documents management, contacts management, discussion boards and infrastructure management. Each component is protected with access rights to enable privacy within the organization thereby ensuring the right information is available to the right person at the right time.

Technologies used:

The solution is developed using SharePoint design manager, Bootstrap, JavaScript Client object model. We have also implemented custom UI, navigation and branding.

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