Dell Team in Europe is having vast clients across Europe and Middle East. All these clients rent or loan Dell products for their computing requirements. They are doing it through a Loan/rent requirement hardcopy form.
We understood the requirements from the client through various meeting and brainstorming sessions and clearly understood the pain areas. Coordinated and worked with different departments. What we understood was all the workings are manual and data is maintained using excel. Since, the system cannot be accessible from multiple client locations.
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